Rachel and Steven, The Terrace Club | Austin Wedding Planner
Jessica and Kenneth Moore gave us “Something to Celebrate” on our wedding day - peace of mind. Our wedding would not have been the success it was without them. Every time something came up, they were there to handle it. We trusted her with every aspect of our wedding. We hired her about a month before the wedding, but we wish that we had her as our coordinator the whole time we were planning! That has been our biggest regret, not having her from the beginning. From the minute we hired her, she made things instantly better. She was our source of calmness; we couldn’t have pulled off this wedding without her. My husband and I agree that she was the best thing that happened to our wedding!
The first time that I met Jessica was when I met with my church coordinators at Emmaus. She was a tremendous help by being my advocate. My church had a lot of rules to follow and Jessica seemed to ask questions I wouldn’t have even thought of like who would signal the congregation to stand when I was going to walk down the aisle since both my mother and father escorted me. We ran into some issues that evening regarding my fiancé not being Catholic. Jessica was there to calm me down when I was on the verge of tears. She was both comforting and reassuring.
At our next meeting, she sat my fiancé and me down to discuss the timeline. I was dreading doing the timeline, so I just ignored doing it, but it was the best thing to have down on paper by far. Without Jessica, I would have just kept on ignoring it! All of my vendors commented on how great it was to have the timeline already prepared before our final meetings.
At our final meeting, we discussed my vendor contracts and all of the things I still had opened. This is also great because it forced me to sit down and review all of my contracts and see which were still outstanding. Since she knew everything that was going on, she would know if something wasn’t going as planned on our wedding day. It really helps to have someone else who is informed to answer questions since you don’t want to have to deal with the details on your wedding day.
I am not a music person and luckily Jessica is! At our final meeting, she brought her laptop and ipod so that I could listen to music and decide what I wanted to play during our processional and recessional. She knew that if she left it to me, I’d just put it off! This was really helpful because it gave me a chance to talk to her about what I liked and didn’t like and from that she suggested more music.
Jessica took the day off of work to run our rehearsal! Our rehearsal was at 4 PM and since she teaches in Round Rock, she wouldn’t have been able to make it to the church in Lakeway until 4:30, so she took off the day! I respect the fact that she is a teacher and I was totally fine with her being late, but I didn’t expect her to take off of work. The rehearsal went smoothly; so much so that my fiancé’s father asked if we invited her to the rehearsal dinner since she was doing all of the work!
At the rehearsal, I told her that I had concerns about my florist since I found her difficult to contact, so Jessica got a hold of her that evening to get an update for the next day. The florist told Jessica that I still had a balance due, but I didn’t know how much. When I called Jessica that evening, she was right on it and told me how much was due.
I can’t remember everything Jessica and Kenneth did on the wedding day since they were everywhere and took care of everything, but I’ll try!
I got to the church a little more than an hour before the ceremony and the first person I looked for was Jessica. I needed help taking my dress into the church and Kenneth brought it in for me and hung it up. While I was changing, Jessica met with my junior groomsmen and bridesmaids to go over their part since they missed the rehearsal, she helped the pianist and singer practice since they hadn’t practiced at all, she met with the ushers that weren’t able to attend the rehearsal to go through their part, when we were short two ushers, she found other guys to help, she had archival pens when I couldn’t find the pens I wanted to use for the sign-in photo matte, she was just everywhere taking care of everything!
Jessica was also invaluable at the reception site. The Terrace Club already has an on-site coordinator, but having both of them working together really made our reception flow smoothly. The on-site coordinator knew everything about The Terrace Club and Jessica knew everything we wanted and working together lead to a wonderful reception. We really couldn’t have been happier with the way it all turned out.
The first issue we came upon that I was aware of was that our photo guestbook paper arrived an hour late (my fault!) and Jessica suggested going ahead and taking the pictures and letting guests fill out the pages at their tables. If she wasn’t there, we probably wouldn’t have done one at all; instead, we got to take some really good shots of our guests.
We also had a photographer timing issue. He thought that he was only supposed to stay until 10 PM, even though our contract was until 11 PM. Jessica was the go-between for us and the photographer; the photographer ended up agreeing to stay until 11 PM. Without her, we could have lost our photographer an hour early!
One of the best things about having a coordinator is that they bring new ideas with them. For example, we had fireworks at our wedding and I wanted to shoot them off after our cake cutting. Jessica had the great idea to cut the cake indoors, do the toasts outside and shoot off the fireworks immediately afterwards. The timing worked out perfectly and I think that we’ve been the only couple at The Terrace Club to do this; it made our wedding unique and memorable. During planning, there were certain issues that I was constantly dealing with that I had no idea how to solve such as how the recessional would work with two girls on his side (groomswomen) since the girls didn’t want to walk down the aisle with another girl. Another issue that I was dealing with was that I wanted to include my dogs in the wedding. Jessica came up with really great ideas, I ran out of time to actually do most of them, but she took me seriously and I really appreciated the research she did. She even offered to take care of the dogs while they served as greeters to the reception site!
Another great thing about Jessica is that she is so prepared for anything and everything. My bustle broke sometime between the ceremony and reception and there she was with safety pins to pin up my dress. I was also planning on changing into more comfortable shoes during the reception, but they got lost in transit and Jessica was there with a pair of house slippers! They saved my feet that night and she even pulled me aside to switch out my shoes before the garter toss! She even sewed a loose button back onto my husband’s tux jacket.
Throughout the last month of planning and on the wedding day, Jessica helped me tremendously. She comforted me on multiple occasions when I was way over my head in details and she was firm about setting deadlines for me, which I really needed. I had a tendency to ignore some wedding details (ceremony music and transportation), but when Jessica said that I had to have them determined by a certain date, I met those deadlines.
Jessica and Kenneth are truly professionals in what they do. All of my emails were answered within 24 hours. During the wedding day, they were always available, but never dominating. My other vendors have commented on what great coordinators they are. Overall, I am extremely pleased with their service and I highly recommend them.
-Rachel